Linkit Internet Services

Linkit WebMail Instructions

Overview:
WebMail is our web-based email interface which allows Linkit customers to read, manage and send emails via a web browser, using an Internet connection wherever they are in the world. Although WebMail is mainly for the use of Linkit users who are travelling, it is also a handy tool for use on your home or work computer.
WebMail also allows you to view your messages online without downloading them first, and delete those you would rather not keep permanently. For example at times you may receive large emails which will be difficult to download, deleting these through WebMail will clear them from the server.
WebMail is simple to use if you follow these instructions.
Should you continue to experience difficulties with the WebMail system, or you have a question on that is not answered in this page, please contact Linkit Support on 07 54508055 for assistance.

Logging In:
*WebMail requires your account username and password when logging in. These details are required to identify your mailbox, and confirm your identity. Your must use your entire Linkit email address (eg. joebloggs@linkt.com.au or joebloggs@linkit.com.au) and your current Linkit password.

Message Folders:
*Once you have logged in to WebMail, you will see a Folders menu. This window displays a list of message folders, inside which your mail messages are stored. By default, WebMail provides you with four message folders. These are:
Inbox: Your new mail messages are delivered into this folder.
Drafts: Emails which you wish to send at a later time are stored in this folder.
Sent: Messages that you send to others are (optionally) recorded in this folder.
Trash: Messages that are waiting to be deleted are stored in this folder.
*WebMail allows you to create, rename and delete your own message folders, should you wish to customise the system. See WebMail Advanced for further details.
*To view the contents of a message folder, click the name of the folder. (eg: To view your new mail messages, click the INBOX folder.)

Sending Messages:
*To compose a new message, select the Create Message option at the top of the WebMail window. The Create Message window will open.
*Complete the 'To' field (enter the recipient e-mail address here), the 'Subject' field, and optionally the 'CC' (Carbon Copy) and 'BCC' (Blind Carbon Copy) fields.
*To send the message to multiple recipients, enter each recipient e-mail address in the 'To' field separated by a comma.
*Type your message text in the Message field.
*To attach a file to your e-mail composition (eg. an image, or a Microsoft Word document), follow these steps (repeat for each file you wish to attach): Click the '0 Attachments' button (The 0 will change as you add attachments. eg. If one attachment is added then the button will read 1 Attachment).
*Click the Browse button to browse your computer for the file to attach.
*Click the Upload button to upload the selected file to the WebMail system.
* When uploaded, the attachment will be displayed in the Attachment area near the top of the WebMail window.
*Click the Preview button to return to the message composition window.
If you would like to keep a copy of this message, once sent, in your Sent Items message folder, place a tick in the Preserve a copy of the message in the sent folder tickbox.
*If you would like to save this composition in your Drafts folder (to send at a later time, for example), click the Save Draft button. (Note: Once your composition has been saved in the drafts folder, you will be returned to the Folders menu. You can access your composition at a later time from the Drafts folder). When you are ready to send your message, click the Send button. Your message will be sent, and you will be returned to the Folders menu.

Reading Messages:
Your e-mail messages are stored within your message folders. (To learn how to view the contents of a message folder, see Message Folders.)
Within your selected message folder, e-mail messages are displayed (in date order - newest first - by default). Typically, only ten messages are displayed on the page at one time (although this can be changed).
*To view the previous or next page of messages (if any), use the > buttons located at the top of the message list.
*To view an individual message, click the Date, Sender or Subject text of the chosen message. The Message window, and the contents of your chosen message, will be displayed.

Replying to Messages:
*To reply to a message, first display that message (see Reading Messages, above). Then click the Reply button (representing a mail envelope, fifth icon from the left in the message toolbar), to open the message reply window.
*Compose and send your reply as per a new message (see Sending Messages, above).

Deleting Messages:
E-mail messages can be deleted in one of two ways - one message at a time, or a group of messages at once.
To delete a single message: *Open the message you wish to delete (see Reading Messages, above).
*Click the Delete button (representing a trash can, third icon from the left in the message toolbar). The message is now moved to the Trash folder, and the next message in the current folder is displayed.
*Select the Folders option at the top-left corner of the WebMail window.
*Open the Trash folder.
*Place a tick next to the message you wish to delete from the Trash.
*When you have selected the message to be deleted, click the Purge button at the bottom of the WebMail page. The selected message is now purged from the system.
To delete a group of messages: *View the contents of the message folder in which you would like to delete messages (eg. to delete your new mail, open the INBOX folder).
*Place a tick next to each message you wish to delete. When you have selected all messages to be deleted, click the Delete button at the bottom of the WebMail page.
The selected messages are now moved to the Trash folder. They will be displayed greyed-out in the current window (representing their just-deleted state).
*Select the Folders option at the top-left corner of the WebMail window.
*Open the Trash folder.
*Place a tick next to each message you wish to delete from the Trash.
*Click the Purge button at the bottom of the WebMail page. All selected messages are now purged from the system.
Logging Out:
*When you have finished using WebMail, you should log out. You can log out at any time by selecting Log Out from the top-right corner of the WebMail window. This will complete your WebMail session.